Zip line accident Florida, Mother whose 10-year-old fell from zip line.

The family of a 10-year-old who plummeted to the floor while riding an indoor zip line is reportedly suing the Florida amusement venue where it happened.

The child, who has not been identified, can be seen descending to the ground after appearing to come loose from his harness at the Urban Air Trampoline and Adventure Park in Lakeland, video published by St. Petersburg TV station WTSP shows.

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His family claims in the legal filing that he sustained “significant injuries” after dropping “more than 20 feet.”

The family asserts an operator error is what led to the fall.

In the aftermath of the incident, Urban Air said it is “fully committed” to the safety of its guests.

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“All staff members have been retrained on all attractions and the employees in question are no longer with us,” reads a statement from Urban Air that was obtained by WTSP.

“We are thankful to hear that the child is back in school and we will continue to keep him and his family in our thoughts and prayers through his full recovery.”

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Investigators from the Florida Department of Agriculture, meanwhile, reportedly determined that the zip line rider’s harness wasn’t secured correctly and described the fall as a “result of operator error.”

The incident occurred on Sept. 1.

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